Claims Concierge Service
We treat you with respect, care and efficiency.
Support from start to finish
From the first contact you have with us through to the final payment of your claim, you are treated with care and efficiency. Our Concierge Service will ensure that your claim is managed with the right expertise to ensure decisions are made quickly enabling you to get back to your life sooner.
Additional services to make your life easier
Security or fire companies; Valuation services for buildings, contents, fine art and jewellery; Professional shippers, packers or transportation companies for all your assets; Water leak detection systems; Safes, strong rooms and vaults.
Get the help you need
If you have experienced a covered loss or an incident abroad, please use our contact information below.
To contact our Concierge Service Desk by telephone, please call +44 (0) 207 661 1180.
To contact our Travel Assistance whilst abroad by telephone, please call +44 (0) 207 183 8910. If calling from the UK, standard charges apply.